Privacy Policy

Last updated: June 20, 2026

This Privacy Policy describes how RIMOSSA Jewelry (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit https://www.rimossa.com, make a purchase, or otherwise interact with our website and services.

By using our website, you agree to the collection and use of your information in accordance with this Privacy Policy.

Data Controller

RIMOSSA Jewelry
Bağlarbaşı Mahallesi
Bağdat Caddesi
Bozkurt Pasajı No: 356/A
Maltepe, Istanbul
Türkiye
Email: rimossajewelry@gmail.com
Phone: +90 542 832 0150

Personal Information We Collect

Depending on how you interact with our website, we may collect the following information:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely through our payment providers; we do not store your complete payment card details)
  • Order history
  • Customer support communications
  • IP address
  • Browser type and device information
  • Website usage and browsing activity
  • Cookies and similar tracking technologies

How We Use Your Information

We use your personal information for the following purposes and legal bases:

  • Processing and fulfilling orders (Performance of a contract)
  • Processing payments securely (Performance of a contract)
  • Arranging shipping and delivery (Performance of a contract)
  • Processing returns and refunds (Performance of a contract)
  • Providing customer support (Performance of a contract / Legitimate interests)
  • Detecting fraud and protecting our business (Legitimate interests)
  • Complying with legal obligations (Legal obligation)
  • Improving our website and shopping experience (Legitimate interests)
  • Sending promotional emails (only with your consent) (Consent)

Cookies

Our website uses the following categories of cookies:

  • Essential Cookies – Required for the website to function properly.
  • Analytics Cookies – Used to understand how visitors interact with our website (such as Google Analytics).
  • Marketing Cookies – Used to provide relevant advertising (such as Google Ads and Meta Pixel).

When you first visit our website, you will be asked to provide your consent for non-essential cookies through our cookie consent banner.

Marketing Communications

If you subscribe to our newsletter or opt in during checkout, we may send you promotional emails. You may unsubscribe at any time by clicking the “Unsubscribe” link in our emails or contacting us at rimossajewelry@gmail.com.

Sharing Your Information

Your personal information may be shared with:

  • Shopify Inc. – Our e-commerce platform provider.
  • Payment Processors – To securely process your payments.
  • Shipping Carriers – To deliver your orders.
  • Google LLC (Google Analytics and Google Ads)
  • Meta Platforms, Inc. (Facebook and Instagram)
  • Fraud Prevention Service Providers
  • Government Authorities – Where required by applicable law.

We do not sell your personal information to third parties.

Data Retention

  • Order and transaction records – As required by applicable tax and commercial laws.
  • Customer account information – While your account remains active.
  • Marketing subscription data – Until you withdraw your consent.
  • Customer support communications – Up to 3 years.
  • Analytics and cookie data – Up to 26 months.

Data Security

We implement appropriate technical and organizational security measures, including SSL/TLS encryption, PCI DSS compliant payment processing, and restricted access to personal information.

Your Rights

Residents of the European Union / EEA (GDPR)

You may have the right to access, correct, delete, restrict, or port your personal information, withdraw consent, and lodge a complaint with your local data protection authority.

Residents of Türkiye (KVKK)

Under the Turkish Personal Data Protection Law (Law No. 6698), you may have the right to learn whether your data is processed, request information, correction, or deletion, and object to automated decision-making.

To exercise these rights, please contact us at rimossajewelry@gmail.com.

International Data Transfers

Your personal information may be transferred to and processed in countries outside your country of residence, including the United States, where our service providers such as Shopify operate. Such transfers are carried out in accordance with applicable data protection laws.

Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page together with the revised “Last updated” date.

Contact Us

RIMOSSA Jewelry
Email: rimossajewelry@gmail.com
Phone: +90 542 832 0150
Address: Bağlarbaşı Mahallesi, Bağdat Caddesi, Bozkurt Pasajı No: 356/A, Maltepe, Istanbul, Türkiye